REFUND & RETURNS POLICY
Last updated: October 2026
At Blessed Canvas, each artwork is carefully created, produced and packaged, and we want your piece to arrive exactly as it should.
Change of Mind
Please choose your artwork carefully.
Blessed Canvas does not offer refunds, returns or exchanges for change of mind, including where you have selected the incorrect colour, size or artwork.
We encourage you to carefully review the product photographs, dimensions and description before placing your order.
Original Artworks
Original artworks are individually created and are unique pieces.
Due to the handmade nature of our originals, slight variations, textures and imperfections may form part of the artwork and are not considered faults.
We do not accept change-of-mind returns on original artworks.
Prints & Reproductions
Our prints and reproductions are carefully produced from original Blessed Canvas artworks.
Colours displayed on your screen may vary slightly from the physical artwork due to differences in monitors, devices and screen settings. Minor colour variations of this nature are not considered faults.
Damaged or Faulty Artwork
If your artwork arrives damaged, faulty or significantly different from what you ordered, please contact us as soon as reasonably possible after receiving your order.
Please provide:
- your name and order number
- a description of the issue
- photographs of the artwork
- photographs of the packaging if the item was damaged during delivery.
Please do not dispose of the artwork or its packaging until we have reviewed your claim, as photographs or the original packaging may be required when making a claim with the delivery provider.
Where an item is faulty, damaged or otherwise fails to meet a consumer guarantee, we will provide an appropriate remedy in accordance with the Australian Consumer Law. Depending on the circumstances, this may include a repair, replacement or refund.
Incorrect Item Received
If we have sent you the incorrect artwork, please contact us and we will arrange for the issue to be corrected at no additional cost to you.
Return Shipping
Where a return is required because an artwork is faulty, damaged, incorrect or otherwise covered by your rights under Australian Consumer Law, Blessed Canvas will provide instructions regarding the return and any applicable shipping arrangements.
Please contact us before returning an artwork.
Cancellations
If you wish to cancel an order, please contact us as soon as possible.
If production, preparation or dispatch of your order has already commenced, cancellation may not be possible.
This does not affect any rights you may have under Australian Consumer Law.
Australian Consumer Law
Nothing in this policy excludes, restricts or modifies any consumer rights or guarantees that cannot legally be excluded under the Australian Consumer Law.
Contact Us
For questions, returns or issues with an order, please contact:
Blessed Canvas
faith@blessedcanvas.com